CSR Objectives and Achievements | CSR

Priorities in Promoting CSR

*Note: Evaluation standards for achievement level:
Circle Target achieved Triangle 80% or more of target achieved No good Less than 80% of target achieved

CSR Objectives : Develop and provide products and services that help to preserve the natural environment

FY2010 Targets	FY2010 Achievements	Achievement Level *
Continue to deliver large-scale NAS battery systems to Abu Dhabi.	Delivery of NAS battery systems for major projects outside of Japan was postponed due to project delays.
Expand sales of NAS batteries for installation in conjunction with wind and solar power generation equipment, particularly outside of Japan.	Delivered NAS battery systems (4,000 kW) to a smart grid demonstration project in Miyako-jima, Okinawa, which got under way in October 2010.
FY2011 Targets
Bolster global production system, including the start of production at plants in Ishikawa (Japan) and in Mexico, in order to continue to stably supply products in response to tighter exhaust gas restrictions for automobiles and other sectors. Expand sales of NOx sensors for engine exhaust gas.

CSR Objectives : Develop and provide products and services that embody safety and reliability

FY2010 Targets	FY2010 Achievements	Achievement Level *
Expand delivery of transmission and transformer insulators to accommodate full-scale implementation of planned ultrahigh-voltage transmission network infrastructure in China.	Began delivering bushings and other insulator products for China's planned ultra-high voltage transmission network infrastructure.
Expand delivery of water purifying systems to the pharmaceutical sector, which demands consistently higher levels of safety and quality.	Delivered a comparable number of water purifying systems to the pharmaceutical sector as in fiscal 2009, for a steady increase in the cumulative number of systems delivered.
FY2011 Targets
Expand sales of NAS battery systems as part of electricity supply measures.

CSR Objectives : Realize higher quality products and services

FY2010 Targets	FY2010 Achievements	Achievement Level *
Promote enhancement of quality activities and functions Company-wide, and develop mechanisms for minimizing quality risks in the market.	Established the Company-wide Quality Council under the Company-wide Quality Committee to fully examine major quality issues. Formulated "Company-wide Quality Rules" designed to bolster NGK Group quality activities_(1. Confirm quality, 2. Strengthen design review functions, 3. Monitor product quality, and 4. Devise steps for handling market complaints.
FY2011 Targets
Embed mechanisms to enhance Company-wide quality activities and functions, and extend these to Group companies. As part of Company-wide quality targets, define and focus efforts to eliminate quality defects through a more extensive design review process. Strengthen design review particularly when altering designs or processes.

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CSR Objectives : Enhance disclosure of corporate information

FY2010 Targets	FY2010 Achievements	Achievement Level *
Continue to provide fair and honest information disclosure in a timely and appropriate manner.	In addition to timely and accurate disclosure of financial results and other IR data, held financial results presentations and individual meetings with institutional investors, and published business reports and annual reports, among other actions. Used the corporate website to inform the public of incidents involving NGK products, providing information on efforts to determine the cause of an accidental fire involving NAS batteries and subsequent safety measures. Conducted a review and complete update of content on the corporate website to promote a more intuitive understanding of the NGK Group (February 2011).
FY2011 Targets
Continue to provide fair and honest information disclosure in a timely and appropriate manner.

CSR Objectives : Consistently improve internal controls over financial reporting

FY2010 Targets	FY2010 Achievements	Achievement Level *
Enhance management level in each division from the self-evaluation stage to reduce number of issues identified by audits as requiring improvement.	Confirmed the effectiveness of internal controls governing financial reporting in fiscal 2010 among NGK and its 33 Group companies. Issues that were not discovered at the self-evaluation stage, but were identified by internal audits and other checks, covered 77 items across 41 categories, representing a slight decrease from 50 items in 48 categories in the previous year.
FY2011 Targets
Work to enhance the management level in each division and to reduce the number of issues identified by audits. Raise efficiency in assessment and audit of processes that were rated favorably in the previous fiscal year.

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CSR Objectives : Thoroughly promulgate the NGK Group Guidelines for Corporate Behavior through education

FY2010 Targets	FY2010 Achievements	Achievement Level *
Enact position-based training, repeatedly encourage extensive promotion of CSR Talk Live; form liaison committees with Group companies and other areas, and continue to periodically verify awareness levels.	Distributed leaflets to all employees in April to thoroughly promulgate the NGK Group Guidelines for Corporate Behavior and conducted related training for new hires. NGK divisions and Group companies were instructed by the CSR Committee chair to comprehensively promote awareness of the guidelines. The CSR Promotion Office conducted various training regarding the Guidelines for Corporate Behavior, including as part of position-based training (six sessions, 260 people) and CSR Talk Live (11 sessions, 479 people). An appeal to comprehensively raise awareness of the guidelines was also made at liaison meetings between domestic Group companies.
FY2011 Targets
Amend the Guidelines for Corporate Behavior to more intuitively clarify relationships to CSR (July 2011). Define a set of new behavioral guidelines that specifically spell out the kind of behavior expected of every employee in order to better familiarize employees with the Guidelines for Corporate Behavior.

CSR Objectives : Reinforce the risk management system

FY2010 Targets	FY2010 Achievements	Achievement Level *
Continue to have the CSR Committee periodically confirm and follow-up on the status of Companywide risk countermeasures based on the second questionnaire conducted in FY2009. Conduct second CSA questionnaire at domestic Group companies in December.	Divisions proposed measures for and dealt with risks arising in the course of day-to-day business operations identified by the second CSA questionnaire. Implemented the second CSA questionnaire among executives and managers at Domestic Group companies, with results returned as feedback to each company and business group.
FY2011 Targets
Continue to have the CSR Committee periodically confirm and follow up on the status of Company-wide risk countermeasures enacted based on the second questionnaire conducted in FY2010. Conduct third CSA questionnaire targeting NGK in December.

CSR Objectives : Respect and protect intellectual property rights

FY2010 Targets	FY2010 Achievements	Achievement Level *
Transition to a training system that emphasizes effective intellectual property training and dialogue, and ensure full range of content. Ensure robust intellectual property training for managers.	Incorporated an e-learning component into intellectual property (IP) training and held small-group seminars (39 seminars, 413 people). Updated the content of training for newly appointed managers with an emphasis on consistency between business, R&D and IP strategies.
FY2011 Targets
Take steps to improve and embed e-learning, and enhance dialogue-style training. Enhance awareness-raising programs for managers.

CSR Objectives : Create and consistently improve a framework for information security

FY2010 Targets	FY2010 Achievements	Achievement Level *
Establish new NGK Group IT Security Standards and apply to all Group companies, including those outside Japan.	Formulated the "NGK Group IT Security Standards" as a common set of rules and guidelines for the NGK Group, and completed adoption of the standards by Group companies worldwide. Established a mechanism for maintaining and improving IT security. Self-examinations were carried out by all Group companies, with results reported to and evaluated by a subcommittee specializing in security under the CSR Committee.
FY2011 Targets
Based on evaluation results by a subcommittee specializing in security under the CSR Committee, address the following two points as a Group: 1) Stronger IT security education, and 2) Tougher measures to prevent leakage of confidential information.

CSR Objectives : Strictly adhere to the Anti-Monopoly Act, the Anti-Trust Act and other laws and regulations pertaining to business transactions

FY2010 Targets	FY2010 Achievements	Achievement Level *
Provide individualized support to domestic Group companies for strict adherence with the country's Subcontract Act	Individualized support tied directly to core operations was given to domestic Group companies (five companies) to ensure strict compliance with the Subcontract Act.
FY2011 Targets
Continue to provide individualized support to business groups and domestic Group companies for strict adherence with the country's Subcontract Act. Conduct educational training on anti-monopoly laws through seminars and other means for overseas Group companies.

CSR Objectives : Strictly adhere to laws and regulations relating to export management

FY2010 Targets	FY2010 Achievements	Achievement Level *
Explore options for linking the export control and shipping systems to enhance assurance regarding export control audits.	In the Industrial Process Division, we developed export control systems linked to product shipment systems, with operation of the new systems launched in January 2011.
FY2011 Targets
Move forward with exploring system linkages outside of the Industrial Process Division; begin introducing and operating the most cost-effective measures found.

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CSR Objectives : Maintain and consistently improve safe and comfortable working environments

FY2010 Targets	FY2010 Achievements	Achievement Level *
We will continue to institute experiential safety education for new hires. Employees hired in FY2007 will also be targeted for training as we work to share awareness of the importance of occupational safety. "Identify and Rectify" activities, which fell short of anticipated levels in FY2009, will be extensively reemphasized via voluntary activities at each worksite. We will conduct worksite patrols at manufacturing- and technology-related sites in a drive to raise awareness of organizational safety and the work environment in order to prevent fires. Enactment status will be compiled each quarter, with follow-ups conducted by the Safety and Sanitation Committees of each business site and Company-wide in order to enhance awareness of occupational safety.	Conducted an experiential safety education program in FY2010 attended by approximately 250 people, largely new hires and young employees, to promote recognition of the importance of occupational safety through firsthand experience. Emphasized "Identify and Rectify" activities via voluntary activities at each worksite. Safety and Sanitation Committees compiled and reported data on patrols conducted at each worksite. While targets at all divisions were met, the method with which patrols were carried out was shown to differ by division.
FY2011 Targets
For worksite patrols, in addition to setting new targets, horizontally deploy best practices across the Group and work to raise the level of activities with an eye to improvement. In risk assessment, strive to avoid omissions or shortfalls in our evaluation of latent risks in work performed. Institute consultations with industrial physicians and health checks for managers who routinely work long hours.

CSR Objectives : Develop human capital and recruit human resources across the Group

FY2010 Targets	FY2010 Achievements	Achievement Level *
The program to strengthen on-site capabilities, the core element of manufacturing training at NGK, was completed in FY2009. Accordingly, we will establish a course to cultivate in-house instructors that will enable those new to any organization within the Group to take action under their own initiative to receive the same training as on-site managers in this area. The number of people eligible for practical overseas internships will be extended from four in FY2009 to around ten, creating a pool of human resources capable of adapting smoothly to assignments outside Japan. Ahead of base establishment in Mexico, we plan to reoffer Spanish language courses and raise the number of employees eligible to take part in training prior to assignment to Mexico. To foster candidates for general manager and division director in the near future, we will implement a new seminar to train the Group's next generation of leaders. The seminar will focus on cultivating the ability to think and judge, and business skills, with 11 people to take part in the first session.	In step with training for developing in-house instructors, eight people took part in the first training module_training on instructing about low-cost management. Commenced training for worksite leaders at NGK as part of training to strengthen on-site capabilities. The first installment in fiscal 2010, held in March 2011, was attended by 15 people. Expanded eligibility for participation in practical overseas internships, with 11 people taking part in a program combining language and practical skills training. In line with recommencement of the project to launch a base in Mexico, reconvened training for staff members scheduled to be sent there. To rapidly foster candidates for general manager and division director in the near future, we implemented a new seminar to train the Group's next generation of leaders. 11 people took part in the first session, which focused on learning about critical thinking skills, management fundamentals (strategy, marketing, accounting, and finance), and leadership.
FY2011 Targets
Revise our education systems to be more intuitive by further dividing and reconfiguring position-based training, one of our three fundamental education systems, into career education (education for new hires and promoted employees) and management education. Fully implement programs for training in-house instructors and worksite leaders, expanding those eligible to 13 people and to between 110 to 120 people, respectively. Greatly enhance English-language education to strengthen English proficiency among new employees. (Set target TOEIC score of 600 or higher within one year for new university graduate hires).

CSR Objectives : Utilize diverse human resources

FY2010 Targets	FY2010 Achievements	Achievement Level *
To maintain and increase the percentage of employees with disabilities, we will expand the number of clerical and technology-related jobs open to these employees and diversify our recruitment methods. We will review our system for transferring from jobs in the general employment pool to careertrack positions to allow motivated employees to expand their employment options.	The percentage of employees with disabilities was 1.45%, falling below the legally stipulated rate. Three new persons with disabilities (one each in technology, general employment, and skilled manufacturing) were hired in an attempt to expand the employment rate. We amended our system for transferring jobs in the general employment pool to career-track positions, enabling 15 new people to make career-track transfers.
FY2011 Targets
Expand employment of people with disabilities by broadening applicable jobs beyond those in skilled manufacturing. Conduct internal PR to encourage broad penetration of our system for transferring jobs during the second year following the system's revision.

CSR Objectives : Support a better balance between work and home life/childrearing

FY2010 Targets	FY2010 Achievements	Achievement Level *
As the final year of our plan for shortening overall working hours, we will enact the following measures: 1) Increase the number of vacation days by averaging out working time to 8 hours a day 2) Prohibit more than 80 hours of work beyond working hours per month 3) Limit to six months of the year or less work beyond working hours of more than 45 hours a month. To help knowledge of our system of work-life balance support gain traction, details of the system will be published in an accessible format on a special site developed on the Company intranet. We will also create a consultation helpdesk to respond to individual inquiries in an effort to entrench this system.	Various measures were enacted as scheduled in the final year of our three-year plan for shortening overall working hours. 7 employees who took advantage of our system of work-life balance support were featured on the Company intranet discussing their experiences. In recognition of the launch of a work-life balance support system and steps as a company to help it gain traction, NGK received certification as a company in the city of Nagoya that actively supports childrearing efforts (February 2011).
FY2011 Targets
Continue measures to date designed to shorten overall working hours, strengthening partnership with the labor union to make it easier for employees to take paid holidays. Begin system for preferentially allotting employee parking spaces within the vicinity of the headquarters to employees raising children.

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CSR Objectives : Evaluate procurement partners fairly and honestly, and extensively pursue resource diversification

FY2010 Targets	FY2010 Achievements	Achievement Level *
Begin certifying companies as NGK green suppliers. Cooperate with suppliers failing to meet certification standards on the following improvement efforts for eventual certification: 1) Visit suppliers to explain where improvements are required and other information. 2) Hold information sessions. 3) Reevaluate suppliers via questionnaire. Steps will be taken to formulate Green Procurement Guidelines and commence their operation at domestic Group companies. For overseas Group companies, we will explore the formulation of guidelines in collaboration with business divisions.	Conducted green supplier certification (May, November and March). Paid individual visits to and held presentations for suppliers that did not meet certification standards (once in September and twice in December), and offered instructions on how to meet standards in an effort to raise the certification rate. Certification was obtained by roughly 90% of suppliers targeted for certification (suppliers of materials that will be shipped outside NGK as products). Issued a new NGK Group's Green Procurement Guideline and made it available on the corporate website (February 2011). Completed preparations to extend introduction of the green supplier certification system to Group companies.
FY2011 Targets
Extend green supplier certification to include overseas manufacturers and manufacturers sourcing key materials through trading companies. Continue to request improvements from suppliers not meeting certification standards. Aim for 100% green supplier certification among suppliers targeted for certification (suppliers of materials that will be shipped outside NGK as products). Begin green procurement certification for major suppliers of Group companies.

CSR Objectives : Promote CSR procurement

FY2010 Targets	FY2010 Achievements	Achievement Level *
Formulate Group supplier management standards as a prerequisite to CSR procurement. Conduct a survey on CSR procurement among the major suppliers of Group companies.	Began reviewing Group companies' existing supplier management regulations. Requested improvements of Group companies as needed based on the supplier management standards formulated. Issued the NGK Group's Supply-Chain CSR Guideline and made it available on the corporate website (February 2011). Completed preparations to conduct a CSR procurement survey among Group companies.
FY2011 Targets
Conduct a survey concerning CSR procurement for major suppliers of Group companies. Assess the actual status of CSR initiatives across the NGK Group's entire supply chain.

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CSR Objectives : Help prevent global warming

FY2010 Targets	FY2010 Achievements	Achievement Level *
Curb of CO₂ emissions NGK: Emission volume of 131,000 tons or less (down 7% versus FY1990) Domestic consolidated: Basic unit per net sales 7% or more reduction from FY2005	Curbed CO₂emissions NGK: Emissions volume of 136,000 tons (4% reduction from FY1990) Domestic consolidated: Basic unit per net sales 3% reduction from FY2005
FY2011 Targets
Curb CO₂ emissions Domestic: Emissions volume of less than 202,000 tons Basic unit per net sales 4% reduction from FY2010 Overseas: Basic unit per net sales 1% reduction from FY2010

CSR Objectives : Adopt environmentally friendly production processes

FY2010 Targets	FY2010 Achievements	Achievement Leve *
Establish guidelines and checklists to promote energy efficiency of general-purpose equipment. Examine feasibility of a production system capable of substantial CO₂ reductions.	Developed energy-saving guidelines and check sheets for compressors, with divisions operating them checking target facilities and deriving reduction measures. Knock-on effects from promoting structural innovation in manufacturing are expected to substantially cut CO₂ emission levels. Examples here include production process improvements under way for beryllium copper-wrought products and translucent alumina ceramics.
FY2011 Targets
In addition to energy-saving measures targeting compressors, develop energy-saving guidelines and check sheets for boilers and implement energy-efficiency diagnostic checks. Continue to reduce carbon emissions by promoting structural innovation in manufacturing, and promote the development of innovative energy-saving technologies.

CSR Objectives : Promote resource recycling

FY2010 Targets	FY2010 Achievements	Achievement Level *
Curb volume of by-products generated NGK: Reduction of 25% from FY2005 Domestic Group: Reduction of 15% from FY2005 Ongoing introduction of MFCA	Curbed volume of by-products generated NGK: 40% reduction from FY2005 Domestic Group: 23% reduction from FY2005 Introduced MFCA for two new products-hollow insulators and ceramic components for semiconductor manufacturing equipment.
FY2011 Targets
Curb volume of emissions generated Domestic: Basic unit per net sales 2% reduction from FY2010 Overseas: Basic unit per net sales 1% reduction from FY2010 Recycling rate improvement: Conduct surveys of overseas Group companies and set targets for each company. * Label items considered by-products until now as emissions from 2011.

FY2010 Targets

FY2010 Achievements

Achievement Level *

Curb volume of by-products generated
NGK: Reduction of 25% from FY2005
Domestic Group: Reduction of 15% from FY2005
Ongoing introduction of MFCA

Curbed volume of by-products generated
NGK: 40% reduction from FY2005
Domestic Group: 23% reduction from FY2005
Introduced MFCA for two new products-hollow insulators and ceramic components for semiconductor manufacturing equipment.

FY2011 Targets

Curb volume of emissions generated
Domestic: Basic unit per net sales 2% reduction from FY2010
Overseas: Basic unit per net sales 1% reduction from FY2010
Recycling rate improvement: Conduct surveys of overseas Group companies and set targets for each company.

* Label items considered by-products until now as emissions from 2011.

CSR Objectives : Strengthen global environmental management

FY2010 Targets	FY2010 Achievements	Achievement Level *
Set targets for reducing environmental load at overseas Group companies. Verify achievement status of set targets at 12 overseas Group companies by January 2010, and provide necessary support.	Set a target within the Third Five-year Environmental Action Plan to reduce CO₂ and emissions from production activities overseas by 5% on a basic unit per net sales basis from 2010 levels by 2015. Confirmed targets were met at 12 overseas Group companies, and horizontally developed reduction measures instituted in Japan.
FY2011 Targets
Continue to horizontally promote reduction measures instituted in Japan among overseas Group companies. Coordinate issues among overseas Group companies relevant to compliance with revisions to environmental laws and regulations, and begin developing related mechanisms.

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CSR Objectives : Provide scholarships and living assistance to foreign students

FY2010 Targets	FY2010 Achievements	Achievement Level *
Enact trial measures to diversify foreign students receiving assistance. (expand the number of eligible universities, etc.)	As in previous years, provided assistance to foreign students that included scholarships to 20 students and housing to 40 students. One of the students supported in FY2010 resulted from expansion in eligible schools.
Institute interactive cross-cultural exchange projects (history, skills, lifestyle, culture, etc.) between foreign students and employees.	students and employees covering history, culture and other aspects of students' home countries. Six sessions were held in FY2010, with roughly 230 employees taking part. As part of the same project, classes were held for members of the local community by the International House (residence primarily for foreign students). 50 classes were held, with roughly 1,000 people attending.
Promote exchange between International House (living accommodation for foreign students) residents and residents of NGK's dorm for single employees. (including mutual invitation to events, participation in regional community exchange projects, etc.)	To promote exchange between International House residents and single NGK employees living in dormitories, joint disaster-readiness drills and traffic safety education sessions were held with the cooperation of local fire and police departments. Exchange opportunities were also expanded in other ways, including inviting single NGK employees to farewell parties for students receiving assistance from NGK.
Verify present status of former students assisted by NGK in Seoul, Beijing, Shanghai and other locations where Group bases exist to assess the activity of these students after returning to their home countries.	While we explored the creation of mechanisms for verifying the contact information and present status in home countries of former students assisted by NGK, these efforts stopped at conducting a survey only of the mechanisms in place at universities for followup on foreign graduates.
FY2011 Targets
Continue to provide assistance to foreign students. Continue and expand language courses and cross-cultural exchange projects conducted by students for local residents and employees to encourage two-way, grassroots international relations. Resurvey mechanisms at universities for follow-up with foreign graduates to build stronger and continuous ties with former students assisted by NGK.

CSR Objectives : Cooperate with local communities, labor unions, and NPOs in social contribution activities

FY2010 Targets	FY2010 Achievements	Achievement Level *
Continuously assess and share examples of activities within the Group, and promote efforts to revitalize activities tailored to the situation specific to each company. Introduce "Table for Two," a menu of social contribution activities for employees.	We sought to assess the status of social contribution activities at Group companies, with the results posted on the NGK corporate website and CSR-Web intranet. (64 items) Introduced "Table for Two," a menu of social contribution activities that employees can readily take part in, at the cafeterias in the NGK headquarters and the Chita and Komaki sites. (Participation by 6,500 employees over six months)
FY2011 Targets
Work to assess the status of activities by Group companies and take steps to share information and extend activities.

CSR Objectives : Support volunteer activities by employees

FY2010 Targets	FY2010 Achievements	Achievement Level *
Provide information on activities of OISCA-International and examine opportunities to offer support for participants on a trial basis.	Began providing information over the NGK intranet for OISCA-International volunteer activities and events to create opportunities for employees to participate firsthand in volunteer activities. (30 items)
FY2011 Targets
Focus on embedding and revitalizing existing activities, and develop an environment conducive to volunteer activities in which employees can readily participate.

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CSR Objectives : Undertake communication activities with customers and procurement partners

FY2010 Targets	FY2010 Achievements	Achievement Level *
Continue to hold business performance presentations for major NGK suppliers. Operate the supplier helpline and strive to maintain fair and honest business relationships. Conduct visits and other activities to promote green procurement certification.	Continued to hold business performance presentations for major NGK suppliers. Continued to operate the supplier helpline, although no consultations along these lines were reported. Conducted visits as well as presentations (3 times) to promote green procurement certification. Conducted visits to select and develop suppliers with outstanding QCD (80 companies).
FY2011 Targets
Hold business performance presentations for major suppliers. Continue to operate the supplier helpline and strive to maintain fair and honest business relationships. Continuously conduct visits to suppliers covering quality, green certification and all other areas.

CSR Objectives : Interact with local communities through plant tours and open house events

FY2010 Targets	FY2010 Achievements	Achievement Level *
Continue responding to the requirements of each area. Increase acceptance of plant tours particularly from elementary and junior high students in the Nagoya area to encourage greater interest in manufacturing.	Plant tours and similar activities conducted in each site area were as follows. ♦ Nagoya area: 5 tours (95 people, including 2 tours for 46 junior high students) ♦ Chita area: 2 tours (61 people) ♦ Komaki area: 8 tours (111 people, including 2 tours for 43 junior high students) ♦ In addition, summer festivals were held that were attended by roughly 2,000 local residents. There were fewer plant tours by elementary and junior high students year on year. At the same time, tours were given to people associated with the city of Nomi (Ishikawa Prefecture, Japan) where a new production site was located, in an effort to promote understanding of NGK.
FY2011 Targets
Give priority to responding to plant tours for elementary and junior high students to encourage greater understanding of and interest in NGK and manufacturing, and continue striving for more dynamic interaction with local communities. Implement stakeholder dialogue. (November)

CSR Objectives :CSR Talk Live (Discussions on implementing CSR with employees in every job position)

FY2010 Targets	FY2010 Achievements	Achievement Level *
Continue to hold CSR Talk Live sessions and distribute a condensed version of the CSR Report to employees of NGK and domestic Group companies. Move forward with development of a one-stop information service by opening a gateway site for CSR information (CSR-Web) on the NGK intranet, serving as a platform for accessing various CSR information within the Group.	The "CSR Report Special Edition" (condensed version) was distributed to all employees of NGK and domestic Group companies, including manufacturing contract employees and temp workers. CSR Talk Live was held 11 times and encompassed six Group companies, with 479 people in attendance. In addition to explaining content found in the CSR Report, CSR Talk Live is positioned as an opportunity to entrench CSR through direct discussions between senior management and employees. Established and made available a CSR information site called CSR-Web on the NGK intranet, introducing Group employees to social contribution activities (completed and scheduled), and made CSR Committee proceedings available as part of information disclosure regarding CSR activities.
FY2011 Targets
Continue to hold CSR Talk Live and distribute condensed versions of the CSR Report to employees of NGK and domestic Group companies. Build a more robust lineup of CSR-Web content and move to turn it into a one-stop information source.

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